When planning a luxury Caribbean escape with Sandals® Resorts, flexibility is key.
Sometimes travel plans change due to weather, personal emergencies, or shifting schedules — and knowing how the Sandals Resort Date Change Policy works can save time and stress.
This complete guide covers how to modify your reservation, the rules and fees for date changes, and how to contact official Sandals Resort support at 1-866-284-3014.
Understanding Sandals Resort Date Change Policy
Sandals Resorts understands that plans can shift, which is why they provide a flexible date modification policy.
Guests can reschedule their vacation without penalty in most situations if changes are made at least 45 days prior to arrival.
Below is a detailed breakdown of how the policy works:
| Time Before Arrival | Change Fee | Policy Details |
|---|---|---|
| More than 45 days | Fee | Full flexibility to change travel dates without penalties. |
| 44–31 days | $200 | Minor administrative fee may apply; subject to availability. |
| 30–15 days | 50% of stay value | Partial penalty may apply depending on season and resort. |
| 14 days or less | Full stay charge | No refunds; rebooking may be offered under special circumstances. |
How to Change Your Sandals Resort Dates
You can modify your Sandals vacation dates through several official channels.
Always ensure you use legitimate Sandals contacts to protect your reservation and funds.
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Call Sandals Resort Support: Dial 1-866-284-3014 for immediate help with rescheduling your booking.
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Use the Sandals Contact Page: Submit your request through the official Sandals Contact Form at Sandal com/contact.
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Speak with Your Travel Advisor: If booked via a Sandals Preferred Travel Advisor, they can handle your date changes directly.
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Live Chat Support: Available on Sandalcom for real-time assistance.
Important Conditions for Date Changes
Before modifying your booking, review these key conditions:
- Availability: New dates must have available room inventory in your booked category.
- Rate Differences: If new dates fall within a higher rate period, guests must pay the difference.
- Promotions: Promotional rates may not carry over to new travel dates.
- Group & Wedding Bookings: Must be changed through the group or wedding department.
- Insurance Coverage: If you purchased travel protection, changes may be covered under policy terms.
Refunds and Rebooking Options
If you need to postpone your trip rather than cancel, Sandals allows rebooking within 12 months of the original date, subject to availability.
Rebooked stays retain most of their original value, especially for bookings made directly through Sandalscom.
Refunds are generally not offered for date changes unless you choose to cancel according to the standard cancellation policy.
Why Contact Official Sandals Support
For the fastest and most reliable service, always contact Sandals directly.
Scammers often pose as fake agents online, so always verify contact numbers and websites.