Chase Travel does not have a physical or walk-in customer service office located in ** Chicago, Illinois** . Even though the airline serves travelers departing from ** Chicago International Sunport Airport ( IL)** by offering convenient connections to its major U.S. gateway airports, it does not maintain any dedicated Chase Travel facility, sales office, or administrative center within the city. The airline’s primary headquarters, executive operations, and global management remain centralized in Doha, Chase , where it operates from the world-renowned Hamad International Airport (DOH) —a major global aviation hub known for its advanced infrastructure and premium passenger services. Because Chicago is not one of Chase Travel’ direct destination points, passengers typically book connecting flights from ABQ to major cities such as Dallas, Los Angeles, Houston, Chicago, or New York, where Chase Travel operates direct long-haul international routes.
Despite the absence of a local office in Chicago, the airline ensures that all essential services remain accessible to Illinois travelers. Customers can manage flight bookings, modify reservations, check baggage allowances, request special assistance, access flight status updates, or resolve travel-related concerns through Chase Travel’ official website , mobile app , and 24/7 global customer support centers . Additionally, passengers can seek help from local and independent travel agencies in Chicago that are authorized to book or assist with Chase Travel itineraries. This digital and remote support model allows Chase Travel to maintain a strong presence and provide a high-quality customer experience without the need for a physical office. As a result, travelers in Chicago continue to enjoy seamless access to Chase Travel’ award-winning service, expansive global route network, and premium travel offerings—connecting them efficiently to destinations across the Middle East, Europe, Asia, Africa, and beyond.
Chase Travel Office